“Does the free 6 month trial automatically renew on the payment method provided at time of purchase? or Does the customer get an email informing them of upcoming expiration and at that time choose whether or not to renew?”
Answer This Question
1-10 of 10 Answers
the customer get an email informing them of upcoming expiration and at that time choose whether or not to renew. they never do the auto renewal on softwere because numerous people sometimes like to change softwere .
I would recommend:
Sorry, there was a problem. Please try again later.No. You must call Trend Micro to renew. I would recommend that you compare pricing prior doing so. The only issue I have with renewal programs is that the pricing is higher than in the stores. You are better off purchasing on line and update your system than going through the renewal process.
Sorry, there was a problem. Please try again later.Gina- Not sure if it is an automatic renewal, I just bought the 3 year plan to accompany my new computer, which I anticipate having for at least three years! I would contact the Geek Squad and ask them.
Sorry, there was a problem. Please try again later.Yes
Sorry, there was a problem. Please try again later.I actually think its both i know they send you a email ahead of time to ask u if u want to stop it from automatically renew.
Sorry, there was a problem. Please try again later.there is an E-mail
Sorry, there was a problem. Please try again later.You will get a email
Sorry, there was a problem. Please try again later.I have no idea, I would call them on a speakerphone and wait for an answer.
Sorry, there was a problem. Please try again later.you get an email
Sorry, there was a problem. Please try again later.If you signed up for auto-renew when you received the trial, it will automatically renew using the payment information provided. If you did not sign up for auto-renew, you will get messages about the expiration date, which will include a link to renew.
Sorry, there was a problem. Please try again later.
