Questions & Answers

Q: QuestionCan I use this controller with a slim case on my iPhone?

• A:Answer The Atom controller fits most iPhones in form-fitting slim cases.

Q: QuestionHow long does it take to fully charge the Atom controller?

• A:Answer The Atom controller takes only 2.5 hours to fully recharge using the included USB-C cable.

Q: QuestionDoes this controller have a rumble feature?

• A:Answer Yes, the Atom iOS Game Controller has a rumble vibration feature.

Q: QuestionWhat is the total battery life of this gaming controller?

• A:Answer The Atom controller provides 20 hours of total battery life on a single charge.

Q: QuestionIs the Turtle Beach Atom controller designed specifically for cloud gaming?

• A:Answer Yes, the Atom controller is built for cloud gaming on iPhone 11 models and newer.

Q: QuestionHi does this work for COD mobile?

Asked 2 years ago by Tre.

• A:Answer Thanks for your inquiry, Tre! The Turtle Beach Atom IOS Game Controller is compatible with "Call of Duty: Mobile". If you have any other questions please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!

  Answered 2 years ago by Turtle Beach Support

  
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Q: QuestionIs this case friendly?

Asked 2 years ago by Moose.

• A:Answer The Atom iOS Game Controller Fits all iPhone 11 models and newer with integrated clamps and included rubber pads. It will fit most iPhones in form-fitting slim cases as well.

  Answered 2 years ago by Turtle Beach Support

  
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Q: QuestionDoes this support Lightning or USB-C? One part of the page it says a 3' Lightning to USB-A cable is included, and on another part of very same part of the page it says 3' USB-C to USB-C is supported? Why can't they make this simple distinction?

Asked 3 months ago by pliable.

This question was asked about the related product: Turtle Beach - Atom iOS Game Controller for Apple Phones - Cobalt Blue

• A:Answer The Atom iOS Game Controller includes a 3.3’/1m USB-C to USB-A Cable. When it is time to charge, the Atom quickly recharges in just 2.5 hours using the supplied USB-C cable. Best Regards.

  Answered 3 months ago by Turtle Beach Support

  
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Q: QuestionWill this work with my iPhone 16 pro

Asked 4 months ago by John.

• A:Answer Hello John! The Atom iOS Game Controller was designed to work with all iPhone 15, 14, 13, 12 & 11 models. For more details about compatibility with your specific device please contact our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!

  Answered 4 months ago by Turtle Beach Support

  
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Q: QuestionI just purchased a turtle beach controller for my iPhone 14 and playing call of duty and my L2 bumper doesn’t work.

Asked 1 year ago by JT.

• A:Answer Hello JT! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionIt is compatible with IPhone 15 Pro Max

Asked 1 year ago by Chris.

• A:Answer Hello Chris! The Atom IOS for Apple Phones is compatible with all iPhone 15, 14, 13, 12 & 11 models. Best Regards!

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionDoes this require any subscription after a certain amount of time to use this?

Asked 1 year ago by Greg.

• A:Answer Thanks for your inquiry, Grieg! The Atom Controller does not and will not require any type of subscription service to use. Best Regards!

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionDoes this work with iPhone 15

Asked 1 year ago by Anonymous.

• A:Answer Yes same as other generation phones that use Bluetooth. (Not sure about anything below a certain gen though due to iOS ability)

  Answered 1 year ago by RussellWVerified Purchase

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Q: QuestionCan I play Asphalt legends untie on the atom controller with iPhone 14 Pro Max?

Asked 1 year ago by Gorliarmz.

• A:Answer Thanks for your inquiry! The following Asphalt games are supported: 1. Asphalt 8: Airborne 2. Asphalt 9: Legends We highly recommend installing the Atom iOS Companion app from the App Store and utilizing the “Game Discovery” feature to view and access supported games the fastest!

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionDoes this fit an Ipad pro?

Asked 1 year ago by Chris.

• A:Answer Thanks for your inquiry, Chris! Unfortunately, the Turtle Beach Atom Controller for IOS was not designed to work with the iPad, only iPhone 15, 14, 13, 12 & 11 models. Best Regards!

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionIs this going to work with iphone XS MAX?

Asked 2 years ago by BeachBoy.

• A:Answer The Turtle Beach Atom Controller for iOS will work on all iPhone 15, 14, 13, 12, & 11 models.

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionDoes it work on iPhone 15s with the c type charging port?

Asked 2 years ago by Kdw.

• A:Answer It doesn’t connect via power port it’s just latches on to both sides. It works with my 15 Pro Max, but it doesn’t charge or anything. Hope that helps.

  Answered 2 years ago by KeyboardFannVerified Purchase

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Q: QuestionHello Will it work with iphone 6s plus.

Asked 2 years ago by jarred.

• A:Answer Hello Jarred! The Turtle Beach Atom Controller for IOS will NOT work on the iPhone 6S Plus, it will work with ALL iPhone 15, 14, 13, 12 & 11 Models.

  Answered 2 years ago by Turtle Beach Support

  
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Q: QuestionIs this compatible with Android?

Asked 2 years ago by Redcrimson.

• A:Answer Thanks for your inquiry! The Turtle Beach Atom iOS Game Controller is NOT compatible with any Android device.

  Answered 2 years ago by Turtle Beach Support

  
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