“Headset will not connect to xbox. What do i have to do or should I return it.”

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• Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!

  Answered by Turtle Beach Support 1 year ago

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• Make sure it’s on wireless mode and not Bluetooth

  Answered by Printesc 7 months ago

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