I just set up my new stealth ultra controller. Doesn’t light up showing it’s charging and the controller Xbox button doesn’t turn on after pressing. I’m sure it’s connected correctly and tried connecting on 2 other Xbox with no success! null

Question

LoneWolfGamer · Accepted Answer

You have to press and hold the xbox button for about 2 seconds for it to power up.  If that doesn't work, try connecting directly to the USB and see if you can get it to power on that way.

user553276 · Answer

You have to innitially set up with a cord

Turtle Beach Support · Answer

Hello!

We are sorry to hear about the experience you've had with your Turtle Beach Stealth Ultra Controller.

Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

Thank you and have a great day!

“I just set up my new stealth ultra controller. Doesn’t light up showing it’s charging and the controller Xbox button doesn’t turn on after pressing. I’m sure it’s connected correctly and tried connecting on 2 other Xbox with no success!”

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