“I have a 10- year old Sharp TV. Picture is fine, but sound does not sync for taped or live PBS shows among others. Is this something that can and should be calibrated, or do I need a new TV. I get shows through Comcast cable.”
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Hi there. Thank you for your great question! With something like this, there's a lot of variables. If this is happening with multiple channels on your cable, whether recorded or live, and maybe something like Netflix, then that shows that across multiple types of media, the TV isn't keeping up. So in a case like this, I would recommend getting a new TV. So, to get started, please try to stream something through Youtube, Netflix, etc. If it's still having issues, let's look into a replacement. Otherwise, maybe we can send an agent out there to troubleshoot. Please let us know what you find out and we'll be here to help!
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