“Purchased my Samsung 55" UHD tv from Best Buy in Aug. 2019, approx. $550.00 purchase. I hit the screen (it is not cracked at all) and now it's frozen. Can this be repaired by Best Buy & is it worth repairing or is it cheaper to replace the tv?”
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Hi Gina. Thanks for your great question! I'm sorry to hear about the TV. It's hard to say for the extent of the damage when we're not sure what happened to the internals. It's a possibility to fix it but you may just be better off looking into a replacement. For example, the repair could definitely be $200-$300 but it also could cost the same as the new model from this year. It's a bit of a gamble since we don't know until it's diagnosed. I hope this helps a little bit and sheds some insight. Please let us know what you're thinking and how you'd like to proceed. Thank you!
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