Questions & Answers

Name: Twinkly - Smart Light String 600 LED RGB Generation II - Multi
Brand: Twinkly
SKU: 6422789
Price: 45.99 USD
Rating: 4.6 (882 reviews)

Twinkly - Smart Light String 600 LED RGB Generation II - Multi

Model:: TWS600STP-GUS; |
SKU:: 6422789

User rating, 4.6 out of 5 stars with 882 reviews.

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QuestionWhere can I purchase these? Are they available online?
Asked 4 years ago by Georgia.
- Answer I founds that Best Buy and Amazon tend to have the best prices online. I got my first string of 600 for about $160 back in November 2020. The next day they went up to $200 and stayed there for months. I just got another string from Best Buy a few weeks ago when the price dropped again for a few days. If you can, just keep checking prices and wait for them to drop.
  Answered 4 years ago by Dave
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QuestionHow many do I need for a 12-ft tree?
Asked 4 years ago by Firethorne.
- Answer We purchased two sets of the 600-light sets (total of 1200 lights) for a 9 foot tree with a broad base. This provided more than ample coverage for our tree around the full circumference. 1200 lights may work for a 12 ft tree. I will say that the app seemed to have trouble with the 3d mapping of the tree given the number of lights. It would sometimes fail after trying to make the composite map of the tree. We ended up returning ours due to connection issues and the need to remap the lights multiple times. Each time we had to pull the tree away from the wall to map the backside lights and being able to stand far enough back to get the full tree in frame of the mapping app was difficult. They were amazing while they worked but within 24 hours of finally getting them set up they lost wifi connection and required being set up again from scratch.
  Answered 4 years ago by Chris
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QuestionAre these one continuous strand of 600 or 2 strands of 300?
Asked 4 years ago by KH.
- Answer They are 2 strands of 300, however, they are both attached to the same controller/power source. So, each 300 light length has a long lead wire that goes to the controller/power supply. You could make them one continuous (faux) by powering them in the center and running each of them away from the center. They are great lights and very easy to decorate with.
  Answered 4 years ago by Joendsu
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QuestionCan you set the lights to just stay on and not twinkle
Asked 1 year ago by John.
- Answer Yes, there's an app in the manual it comes with and you can disable twinkle in the app.
  Answered 1 year ago by Phillip
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QuestionI own a 600 string and notice that the lights are spaced 3 inches apart. Are the lights spaced 3 inches apart on the 400 & 250 strings as well?
Asked 2 years ago by King.
- Answer Yes they are the same.
  Answered 2 years ago by Anonymous
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QuestionMust I have a smart phone to program these or can I use a computer?
Asked 2 years ago by specialK.
This question was asked about the related product: Twinkly - Smart Light String 100 LED RGB Generation II - Multi
- Answer you are required to have a cell phone to set them up, because of the process that is used to connect them to your wifi. After you do so though, you can get by without a phone depending on your needs. I personally wrote an app called artnet2twinkly that allows you to control them from stage software running on a windows pc, and other people have done linux work.
  Answered 2 years ago by lordorwell
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QuestionI got a Twinkly tree this year, if I wanted more lights could I add Twinkly string lights to it and still have the same affect or would I need a tree that has more pre-lit lights on it for that?
Asked 2 years ago by Twinkler.
- Answer No you cannot add on to this set.
  Answered 2 years ago by Yooperman
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QuestionCan you control these lights when your far way from home?, And can they turn on at a certain time?
Asked 2 years ago by Carol.
- Answer The phone app allows you to set times for it to turn on or turn off. As far as control, you have to be on the same network as the lights are on to make changes or for control.
  Answered 2 years ago by whoknewbc
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QuestionWe set these up last night using my husband’s phone. I’d like to play around with the app today using my phone - husband is at work. Can I download app and control the tree/lights with my own phone or do I need to wait until I can use his phone?
Asked 2 years ago by Emmy.
- Answer you can do it from two devices, but they aren't really designed to be used from two devices at the same time. If you do anything to the mapping or whatever, you'll have to log out and back in on the other device, and custom effects do not sync across devices.
  Answered 2 years ago by lordorwell
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QuestionCan you setup the lights so that random lights blink at random times? I would like a mostly static light look with lights twinkling randomly.
Asked 2 years ago by Orynth.
- Answer no. The effects are all "movies", meaning they are always the same.
  Answered 2 years ago by lordorwell
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QuestionEvery time I leave the house with my phone (which holds the Twinkly app) , I come back home and the lights are defaulted to all white. I then need to go into the app and assign the setting that was there before I left. What am I doing wrong? Thanks.
Asked 2 years ago by Bruno.
- Answer Hi! I notice that a user has already given you a great tip, however if you need any assistance, you can reach us via the "contact us" form in the Help section of the twinkly official website!
  Answered 2 years ago by twinkly Team
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QuestionCan I make one of the strands of 300 to do one pattern and the other side(strand) to do another? I have a 600 on my house, one strand of 300 on my gutters, and the other around the lawn/garden area... Can the two strands run different patterns?
Asked 2 years ago by Opiejay.
- Answer The short answer is no. There’s only one controller in the app, sees the lights as one set.
  Answered 2 years ago by Santacrane
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QuestionI have a 600 gen 2 set on my tree, a 100 set gen 2 on my mantel and a 100 gen 2 set on my front door wreath. Is it possible to make all of the different patterns automatically switch to the next pattern or is is only 1 pattern at a time?
Asked 2 years ago by cpuman.
- Answer It appears 1 pattern at a time.
  Answered 2 years ago by cpuman
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QuestionCan some tell me an easier way to map my twinkly lights for my Christmas tree 🎄 please I mean pretty please 🙏 with unmapped lights on top
Asked 2 years ago by Mrlostinlights0.
- Answer The mAppling step you must activate the mapping and hold steady aiming at the tree
  Answered 2 years ago by Yooperman
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QuestionCan you use these with Mr Christmas wireless?
Asked 2 years ago by dnik.
- Answer I believe that the Twinkly lights are only compatible with other Twinkly sets. If you have multiple Twinkly brand units, you can control up to 10 units simultaneously with the app. They can be individually controlled, or they can be synchronized with each other through the app. You can either connect via WIFI directly to the Twinkly unit, or for access to all features, it needs to be connected to a 2.4GhZ wifi network, and your phone/tablet will need to be connected to the SAME wifi network. Additionally, any Twinkly set can be put on an external timer that cuts power, and when powered back up, it returns to the previous setting automatically. I hope this helps...
  Answered 2 years ago by DanielP
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QuestionUsing a 600 package of Twinkly Lights, which has two strings attached to the controller. Does it make any difference which string is used at the top and the bottom of the tree? I am asking this as the app spiral did not track properly.
Asked 2 years ago by Bud.
- Answer No, it dosn’t matter. Once the lights are on the tree, you are going to use the app to “map” where they are. They are smart lights and will sync beautifully once mapped.
  Answered 2 years ago by whoknewbc
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QuestionDoes the twinkly app require an account to use?
Asked 2 years ago by Anonymous.
This question was asked about the related product: Twinkly - Smart Light String 100 LED RGB Generation II - Multi
- Answer Yes, you need to fill out in order for all features to work.
  Answered 2 years ago by Yooperman
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QuestionHow do I exercise the 1 year warranty?
Asked 2 years ago by BrokenTwinkly.
- Answer By registering your product on their website or app.
  Answered 2 years ago by Yooperman
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QuestionI just bought my twinkly and I'm a bit disappointed. Out of the box some of the led are not lighting up. Does anybody has a suggestion before I return it back?? Please!
Asked 2 years ago by Aa.
- Answer Return or exchange it.
  Answered 2 years ago by Yooperman
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QuestionI have 600 count and one side lights up and on the other side only half works How do I fix this?
Asked 3 years ago by Brandy.
- Answer Somewhere on either side of the last working light is a broken wire , it may not be fixable
  Answered 2 years ago by DavidW
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Showing 21-40 of 78 questions

Questions & Answers

Twinkly - Smart Light String 600 LED RGB Generation II - Multi

Q: QuestionWhere can I purchase these? Are they available online?

Q: QuestionHow many do I need for a 12-ft tree?

Q: QuestionAre these one continuous strand of 600 or 2 strands of 300?

Q: QuestionCan you set the lights to just stay on and not twinkle

Q: QuestionI own a 600 string and notice that the lights are spaced 3 inches apart. Are the lights spaced 3 inches apart on the 400 & 250 strings as well?

Q: QuestionMust I have a smart phone to program these or can I use a computer?

Q: QuestionI got a Twinkly tree this year, if I wanted more lights could I add Twinkly string lights to it and still have the same affect or would I need a tree that has more pre-lit lights on it for that?

Q: QuestionCan you control these lights when your far way from home?, And can they turn on at a certain time?

Q: QuestionWe set these up last night using my husband’s phone. I’d like to play around with the app today using my phone - husband is at work. Can I download app and control the tree/lights with my own phone or do I need to wait until I can use his phone?

Q: QuestionCan you setup the lights so that random lights blink at random times? I would like a mostly static light look with lights twinkling randomly.

Q: QuestionEvery time I leave the house with my phone (which holds the Twinkly app) , I come back home and the lights are defaulted to all white. I then need to go into the app and assign the setting that was there before I left. What am I doing wrong? Thanks.

Q: QuestionCan I make one of the strands of 300 to do one pattern and the other side(strand) to do another? I have a 600 on my house, one strand of 300 on my gutters, and the other around the lawn/garden area... Can the two strands run different patterns?

Q: QuestionI have a 600 gen 2 set on my tree, a 100 set gen 2 on my mantel and a 100 gen 2 set on my front door wreath. Is it possible to make all of the different patterns automatically switch to the next pattern or is is only 1 pattern at a time?

Q: QuestionCan some tell me an easier way to map my twinkly lights for my Christmas tree 🎄 please I mean pretty please 🙏 with unmapped lights on top

Q: QuestionCan you use these with Mr Christmas wireless?

Q: QuestionUsing a 600 package of Twinkly Lights, which has two strings attached to the controller. Does it make any difference which string is used at the top and the bottom of the tree? I am asking this as the app spiral did not track properly.

Q: QuestionDoes the twinkly app require an account to use?

Q: QuestionHow do I exercise the 1 year warranty?

Q: QuestionI just bought my twinkly and I'm a bit disappointed. Out of the box some of the led are not lighting up. Does anybody has a suggestion before I return it back?? Please!

Q: QuestionI have 600 count and one side lights up and on the other side only half works How do I fix this?

Best-selling String Lights

QuestionWhere can I purchase these? Are they available online?

QuestionHow many do I need for a 12-ft tree?

QuestionAre these one continuous strand of 600 or 2 strands of 300?

QuestionCan you set the lights to just stay on and not twinkle

QuestionI own a 600 string and notice that the lights are spaced 3 inches apart. Are the lights spaced 3 inches apart on the 400 & 250 strings as well?

QuestionMust I have a smart phone to program these or can I use a computer?

QuestionI got a Twinkly tree this year, if I wanted more lights could I add Twinkly string lights to it and still have the same affect or would I need a tree that has more pre-lit lights on it for that?

QuestionCan you control these lights when your far way from home?, And can they turn on at a certain time?

QuestionWe set these up last night using my husband’s phone. I’d like to play around with the app today using my phone - husband is at work. Can I download app and control the tree/lights with my own phone or do I need to wait until I can use his phone?

QuestionCan you setup the lights so that random lights blink at random times? I would like a mostly static light look with lights twinkling randomly.

QuestionEvery time I leave the house with my phone (which holds the Twinkly app) , I come back home and the lights are defaulted to all white. I then need to go into the app and assign the setting that was there before I left. What am I doing wrong? Thanks.

QuestionCan I make one of the strands of 300 to do one pattern and the other side(strand) to do another? I have a 600 on my house, one strand of 300 on my gutters, and the other around the lawn/garden area... Can the two strands run different patterns?

QuestionI have a 600 gen 2 set on my tree, a 100 set gen 2 on my mantel and a 100 gen 2 set on my front door wreath. Is it possible to make all of the different patterns automatically switch to the next pattern or is is only 1 pattern at a time?

QuestionCan some tell me an easier way to map my twinkly lights for my Christmas tree 🎄 please I mean pretty please 🙏 with unmapped lights on top

QuestionCan you use these with Mr Christmas wireless?

QuestionUsing a 600 package of Twinkly Lights, which has two strings attached to the controller. Does it make any difference which string is used at the top and the bottom of the tree? I am asking this as the app spiral did not track properly.

QuestionDoes the twinkly app require an account to use?

QuestionHow do I exercise the 1 year warranty?

QuestionI just bought my twinkly and I'm a bit disappointed. Out of the box some of the led are not lighting up. Does anybody has a suggestion before I return it back?? Please!

QuestionI have 600 count and one side lights up and on the other side only half works How do I fix this?