“I've had my sound speaker for over 6 years. Haven't used it. The speaker doesn't work. It says critical battery. Please charge. I tried charging it for an hour. Still doesn't work. What to trouble shoot?”

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• Thanks for your question! If your speaker has been unused for over 6 years, the battery may have entered a deep discharge state, which can prevent it from charging normally.

  Answered by Joetheman2001 5 months ago

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• That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered by Logitech 9 months ago

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