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I've never had that problem. I would just turn them off and re-pair them. I have had to do that a couple times when they did not connect to each other. But I have had mine for a couple years and haven't noticed any issues for the last year or so.
Sorry, there was a problem. Please try again later.Make sure the battery is charged fully on both speakers and that it isn't more than 100ft away from the second speaker. If you have any more questions, check out the Ultimate Ears support page at https://support.ultimateears.com/en/guide/wonderboom2/. I hope that helps!
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