Questions & Answers

Q: QuestionDoes this game feature multiplayer?

• A:Answer No, this game does not feature multiplayer.

Q: QuestionWhat is the genre of this game?

• A:Answer The genre of this game is Role Playing.

Q: QuestionIs violence always necessary in this game?

• A:Answer No, violence is not always the answer in this game.

Q: QuestionWhat is the format of this software?

• A:Answer The software format is physical.

Q: QuestionWhat is the ESRB rating for this game?

• A:Answer The ESRB rating for this game is E10+ (Everyone 10+).

Q: QuestionWhy the physical version is expensive than the digital version?

Asked 6 years ago by Price.

• A:Answer In the digital version, you can just copy the files onto your system, which is a cost-free process for the publisher. However, in this they need to pay for resources to build the box, the box art sheet, and the cartridge. Ultimately, if they sold the physical version for the same price as the digital version they would no longer be profiting due to the lessened number of copies indie game physical editions sell.

  Answered 6 years ago by Lars

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Q: QuestionI want to order undertail for my grandson switch... which one do I order?

Asked 5 years ago by Sue.

• A:Answer I think he’d cherish the physical more, but the digital is more readily available. In the end, if you need it quickly then go digital, but if he’s willing to wait then a couple of days then definitely go digital.

  Answered 5 years ago by samsfromundertal

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Q: QuestionAre the physical copies used or branded new?

Asked 6 years ago by Anonymous.

• A:Answer New, Best Buy doesn't sell used product

  Answered 5 years ago by AllisonSamanthaVerified Purchase

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Q: Questionis undertale switch the physical game

Asked 6 years ago by mickey.

• A:Answer Unless it says "digital download," then yes.

  Answered 6 years ago by Swampert

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Q: QuestionWhere is the Undertale plush bundle version? I want to get one before Christmas. I've looked all over and have not found another one online, help?

Asked 5 years ago by London.

• A:Answer I dont know if this is still helpful but you can get them from fangamer or undertale.com and click merch

  Answered 5 years ago by AndresSerrano

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Q: QuestionCan you confirm that the ship of the game is inside? . "

Asked 5 years ago by novo.

• A:Answer Yes, there is a cartridge inside, it's not just a code!

  Answered 5 years ago by AllisonSamanthaVerified Purchase

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Q: QuestionHello, is it possible to purchase this game in Korea with a guest account?

Asked 5 years ago by toal.

• A:Answer It should be just mark you self as the person receiving or picking up the game

  Answered 2 years ago by NehemiahR

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Q: QuestioniF i BUY A DIGITAL VERSION OF THIS FOR CHRISTMAS CAN WE WAIT TO DOWNLOAD UNTIL CHRISTMAS DAY?

Asked 5 years ago by ROSETTA.

• A:Answer You should be able to. The game has been around for a long time and I would doubt it would disappear from the store. I purchased mine early November and will be downloading it after Christmas (gift purchased for someone to give to me).

  Answered 5 years ago by GamingDaveVerified Purchase

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Q: Questiondoes that work on nitendo lite?

Asked 5 years ago by Ni24.

• A:Answer Yes

  Answered 3 months ago by JenniVerified Purchase

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Q: QuestionI bought the undertale switch and undertale stuffed doll from you this week. My son entered the digital code and is saying that it isn’t the full game just a demo version. It does not say this in the description. Please help

Asked 6 years ago by Robin.

Q: QuestionDo you ship to the uk?

Asked 6 years ago by Anonymous.