Questions & Answers

Q: QuestionThis remote was recommended for the audio/home theatre system for our new home. We will have a Dish Network Hopper 2 Satellite DVR system. Will this URC provide the same functionality as the Dish Network Remote?

Asked 5 years ago by Valerie.

Q: QuestionI have this remote,but don’t know how to use it. I was in fl when installed with my son at install and tech to come see me when I got back from Florida. The covid19 has shut your people down and here I sit unable to use this 4 k investment.

Asked 5 years ago by Anonymous.

• A:Answer Unfortunately, this remote needs special programming downloaded and then set up by a specialized Geek Squad member.

  Answered 5 years ago by DAONVerified Purchase

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Q: QuestionWhat kind of replacement batteries does this take and are they easy to replace for an untrained owner?

Asked 6 years ago by Orangedog.

• A:Answer It takes 4 double A batteries and they are easy to change. Normal back removal as on other remotes. I have not needed to replace the batteries

  Answered 6 years ago by HelperVerified Purchase

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Q: QuestionHow do I program this remote to include Fox Nation and Prime Videos.

Asked 6 years ago by Robicheaux.

• A:Answer The Geek Squad programmed mine on installation.

  Answered 6 years ago by TonyVerified Purchase

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