“Does geek squad have access to iTunes my phone is disabled but can be reset by itunes. My problem is it keeps freezing up. I have a Dell I bought from best buy in 2010. If I have all my info can you get it done? Thanks for your time”
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Hi Kate. Thank you for reaching out to us about this! I'm sorry to hear about the disabled iPhone. This happens to the best of us! Most of the time, we are able to remove the lock without any loss of data. To get started, please make an appointment with your local Best Buy's Geek Squad and we'll go over what you can expect. We'll likely check in the phone and start our work there too. To make that appointment, you can visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. I hope this helps! Best of luck.
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