“Why does the power cord fit so loosely? Mine keeps sliding right out when moving it even slightly.”

1-2 of 2 Answers

• You have to wiggle the plug side-to-side as you put it in. When you do that, it should fit in more securely. I had an employee show me how to do it.

  Answered by Anonymous 2 years ago

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• For more information on optimal usage, please email us at support@ivankyo.com.

  Answered by Vankyo Team 2 years ago

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