“I purchased this product and the only problem i have is it recorded great when first installed then after the first few tapes on a cam corder it started recording in black and white even though the tapes are in color can anybody help with this problem.”

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• We would have to recommend contacting our support team to check out the issue. It is not clear what the cause of the problem is, and we would need more information to try to find that out.

  Answered by VIDBOX Customer Care 5 years ago

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• Make sure that you yellow cable is connected good. Disconnect it and reconnect it. Does you camera have manual tracking, if so try to adjust the tracking. If worse comes to worse, delete the program and reinstall it. Best of luck to you.

  Answered by Gene 5 years ago

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• I only have done it once and recorded in color.

  Answered by Marta 5 years ago

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