“I set this up and it worked perfectly the first time. Went to use it again and although it will record and you can hear the audio you cannot see the video that is being recorded. It is recording it however. I can play it back after recording just cant see”
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A display setting that affects the software may have changed on your system. Updates to other programs can sometimes cause this. Please visit our "Video Preview is blank but records correct video" article in our online Help Center for solutions for this specific issue.
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