“Been using Vidbox successfully for many days then suddenly, while recording the preview screen went blank.Audio continued. Uninstalled and reinstalled and still have only audio. Using Mac OS Monterey 12.6.”
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Usually the best place to start in situations like this is to try a different cable, or swap the audio/video cables if possible to see if it restores video but breaks audio. Also, you might want to try a different video source to see if the issue still reproduces.
Sorry, there was a problem. Please try again later.Some systems can have difficulty with high-bandwidth connections if it they are not shut down periodically. Try shutting down your Mac completely, and disconnect any peripherals as well. After several minutes, reconnect and check whether there is any change. Please also contact VIDBOX for troubleshooting assistance if the issue has not been resolved.
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