Questions & Answers

Q: QuestionDoes this come with a waterproof case or do you have to buy it separately?

Asked 7 years ago by Cate.

• A:Answer It comes with a waterproof case but I would recommend you not to buy because battery only lasts about 15 minutes or less when taking videos.

  Answered 7 years ago by JairVerified Purchase

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Q: QuestionHow can i save the videos or pics that i take on the app?

Asked 7 years ago by Manuel.

• A:Answer Well if you already have the app then just view a file (video or photo) then click the down arrow icon.

  Answered 7 years ago by AUser

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Q: QuestionAre there any extra items I need to purchase besides a sd card to use this?

Asked 7 years ago by Anonymous.

• A:Answer The SD card is the only thing I bought for it. I also bought a small camera carry case for when I'm not using it.

  Answered 7 years ago by FanderVerified Purchase

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Q: QuestionDoes this camera have a slot to put it on a tripod?

Asked 7 years ago by Gabe.

• A:Answer I believe it does come with a tripod mount yes.

  Answered 7 years ago by TnadeauVerified Purchase

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Q: QuestionDo I need to purchase separately an SD card? or does one come with the camera?

Asked 7 years ago by Andrea.

• A:Answer You have to purchase memory card it does not come with one

  Answered 7 years ago by NyjohnnyVerified Purchase

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Q: QuestionHow to connect the remote to the camera?

Asked 7 years ago by WeSellElectronics4Less.

• A:Answer Open the battery cover. Remove the thin plastic cover on the battery and reinstall the cover. It's all in the included manual btw. The remote operates via it's own frequency - not bluetooth or WiFi. Works very well at close distances.

  Answered 7 years ago by TnadeauVerified Purchase

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Q: QuestionCan you take pictures up to 12 ft underwater?

Asked 7 years ago by Anonymous.

Q: QuestionWould this be a good camera to record my daughters basketball games with? Also, would I have the option of living the charger plugged in and still be able to record?

Asked 7 years ago by Morgan.

• A:Answer Yes, you can definitely use it for recording things like this. If you leave it plugged in to a USB port, it will go for as long as the USB power is present. It does charge off the USB connection. Don't connect, or disconnect the USB cable with the camera powered on. That seems to get it into a strange state where the orange light is faintly lite, and the camera becomes unresponsive. To clear this condition, pull the battery for about a minute, and then put it back in..

  Answered 7 years ago by Homer10

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Q: QuestionDoes this camera have a slow motion feature?

Asked 7 years ago by Mojo.

• A:Answer No, the Vivitar 917HD doesn't take slow motion video. 1080 and 720 line files capture 30 frames per second. 4k files capture 25 frames per second.

  Answered 7 years ago by SCH1Verified Purchase

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Q: QuestionHow long of a video might I expect from this camera? 25-30 minutes?? I read battery pwr lasts maybe 40 minutes!? True??

Asked 7 years ago by DoctoraC.

• A:Answer It lasted 10 minutes.

  Answered 7 years ago by EllieVerified Purchase

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Q: QuestionHow much expandable memory can this use? I want to make sure I purchase a compatible SD card.

Asked 7 years ago by Galaxy11.

• A:Answer I think a 32 GB/ San Disk Micro

  Answered 7 years ago by lyndaVerified Purchase

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Q: QuestionWhere can I find a replacement battery?

Asked 7 years ago by Ryan.

• A:Answer Hi Ryan, you can email [email protected] to inquire about this.

  Answered 7 years ago by Vivitar Customer Service

  
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Q: QuestionThis camera only works for me when its plugged in. As soon as I unplug it turns off immediately. How do I fix this?

Asked 6 years ago by carol.

• A:Answer Sounds to me like your battery is not functioning right. Try taking out the battery, checking that it holds a charge, and if it does then check your battery connection.

  Answered 5 years ago by Sasha

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