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I have the same Smart TV, and it seems like the pixels follow what you are viewing. Some shows are not High Definition; and others (like on U-Tube) which I do watch most frequently will come in at the 1080 level. I looked at the program for setup, and it shows the pixels actually change to reflect what you are watching. Hope this helps.
Sorry, there was a problem. Please try again later.I bought this as a gift for someone, so I can't check it to see. But let me offer this thought - could it be that the TV is 'sensing' what the input of the source is - which may only be 720 and not 1080?
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