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What apps are you trying to download on Amazon, for any movie, tv you hit the Amazon button and sign into your account. Not sure what app your trying to download. As fas as google play, I don’t use that, but Amazon, is on your remote, you just need to sign in with your Amazon account
Sorry, there was a problem. Please try again later.This TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device.
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