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To answer your question, I want to gather a bit more information. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Sorry, there was a problem. Please try again later.I haven’t experienced this issue but the distance between the sound bar and subwoofer in my case is only 10 ft. I would try moving the subwoofer to the front of the room closer to the sound bar.
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