Questions & Answers

Q: QuestionHow long are the wires that attach from the subwoofer to the speakers

Asked 4 years ago by JustinD.

• A:Answer The speaker cords between subwoofer and rear speakers are 8 meters long.

  Answered 4 years ago by VIZIO

  
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Q: QuestionDo you need a Smart TV to make the necessary hook-ups?

Asked 4 years ago by Anonymous.

• A:Answer Not at all. An HDMI ARC port would be best though.

  Answered 4 years ago by BoccoVerified Purchase

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Q: QuestionWill this work with a Samsung 4K uhd tv?

Asked 4 years ago by Nick.

• A:Answer It will! Just make sure you plug it in trough the dedicated HDMI (ARC) port. You can also use the provided optical wire. But HDMI is best.

  Answered 4 years ago by JeffreydVerified Purchase

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Q: Question220 volts available?

Asked 5 years ago by GGGGOOD.

• A:Answer The soundbar and sub support 100-240V 50-60Hz power. So yes it does support 220V.

  Answered 4 years ago by Helix

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Q: QuestionDoes this work with a 32” LG TV? PS not a smart TV.

Asked 5 years ago by Anonymous.

• A:Answer Hello, So long as you have an open HDMI or optical port on your TV this sound bar should work great with your TV. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

  Answered 5 years ago by VIZIO

  
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Q: QuestionDoes this sound bar supports eARC audio?

Asked 5 years ago by Billy.

• A:Answer No. ARC only. Expect eARC on only the high end for the next year or two, then it'll make its way down to the budget category where I'm sure Vizio will be one of the first.

  Answered 5 years ago by BuiltTough

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Q: QuestionDoes this support true 5.1 surround or just throws stereo from rears?

Asked 5 years ago by Maxx.

• A:Answer Hello Maxx, This soundbar supports true 5.1 surround sound.

  Answered 5 years ago by VIZIO

  
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Q: QuestionCan I lay the subwoofer on its side to place under my couch? I have an open layout at home and the couch is in the center of the room, I would like to lay the sub on its side and place it under the couch, run the satellites to the walls and cover cords

Asked 5 years ago by Jo.

• A:Answer It's a square with the speaker on the bottom, but to get the best sound the speaker should face the floor

  Answered 5 years ago by xonoxVerified Purchase

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Q: QuestionAre all the speakers wireless?

Asked 5 years ago by Rick.

• A:Answer Hello Rick, The subwoofer connects wirelessly to the sound bar. The satellite speakers connect to the subwoofer with a cable.

  Answered 5 years ago by VIZIO

  
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Q: QuestionI have an older Vizio wth 3 HDMI inputs. The first 2 are labeled “best” with the first input having the “ARC” feature. I am only tring to use an Xbox one x with my tv/soundbar system. If I use HDMI 2 for the Xbox and HDMI 1 to soundbar will it work?

Asked 5 years ago by Anonymous.

• A:Answer Yes, hook the sound bar up to the HDMI-ARC port and your other devices to HDMI 2-3

  Answered 5 years ago by KaiE

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Q: QuestionDoes the voice assistant connection play through the sub and rear speakers too for streaming music through the Alexa device, or just the sound bar?

Asked 5 years ago by RDS.

• A:Answer Hello RDS, Yes the voice assistant connection will play through the satellite speakers as well as the sub woofer.

  Answered 5 years ago by VIZIO

  
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Q: QuestionHow do you pair the subwoofer with the soundbar ?

Asked 5 years ago by Moy.

• A:Answer Hello Moy, The pairing process is automatic, simply turn both the subwoofer and sound bar on while they are near eachother and the light on the subwoofer will stop blinking once it is connected to the sound bar.

  Answered 5 years ago by VIZIO

  
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Q: QuestionCan I use the two existing speakers I have and hook them up to the subwoofer, instead of the two speakers included??

Asked 5 years ago by Brooklyn.

• A:Answer Possibly. They would have to have the exact type of plug in the end so they could plug into the subwoofer

  Answered 5 years ago by Golferguy

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Q: Questionwhat size is the subwoofer?

Asked 5 years ago by Raider.

• A:Answer The subwoofer case is a cube approximately 9 x 9 inches (not including legs). The subwoofer speaker is 5 inches.

  Answered 5 years ago by Erik

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Q: QuestionIs there a mounting bracket for the sound bar?

Asked 5 years ago by Mandi.

• A:Answer Yes! Very simple to mount too, from what I can tell as I just have it on my TV unit.

  Answered 5 years ago by timelordrivera

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Q: QuestionDo you have to turn up volume on bass to get good sound on satellite speakers or can bass be low or off and still have sound in satellite speakers

Asked 5 years ago by Kokomojim.

• A:Answer This system lets you adjust volume of subwoofer and rear speakers separately

  Answered 5 years ago by Golferguy

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Q: QuestionWhat is the TDH for this model? (total harmonic distortion)

Asked 5 years ago by LostInTheSound.

• A:Answer For many purposes, different types of harmonics are not equivalent. For instance, crossover distortion at a given THD is much more audible than clipping distortion at the same THD, since the harmonics produced are at higher frequencies, which are not as easily masked by the fundamental. A single THD number is inadequate to specify audibility, and must be interpreted with care. Taking THD measurements at different output levels would expose whether the distortion is clipping (which increases with level) or crossover (which decreases with level). Measurements for calculating the THD are made at the output of a device under specified conditions. The THD is usually expressed in percent or in dB relative to the fundamental as distortion attenuation. In conclusion, I would state that this Vizio sound bar is 100% awesome.

  Answered 5 years ago by Roshj93

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Q: QuestionMy subwoofer and rear speakers were working fine then suddenly stopped working and have no power even when moved to a different outlet , literally was fine watching a movie one minute then nothing only sub and rear speakers how can I fix it? Not even 1 yo

Asked 1 month ago by Anonymous.

Q: QuestionThe remote for my Vizio V51-H6 sound bar stopped controlling the sound or mute after I changed the batteries. The remote is on, but doesn't connect. Any suggestions other than replacing the remote?

Asked 7 months ago by Anonymous.