“Having issues with the remote. can use any features or connect to apps like Hulu, There was no information on remote set-up in the box”

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• Hello Toby, Sorry to hear you are experiencing issues with the remote. Make sure there is nothing covering the the IR sensor on the TV (bottom left of the TV. This can cause the remote signal to be blocked. If this doesn't work, I recommend getting in contact with us and we can help get things running smoothly for you. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

  Answered by VIZIO 5 years ago

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