“Is there a certain cable cord I need because it doesn’t look like my sound is working .”
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To answer your question, I want to gather a bit more information. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Sorry, there was a problem. Please try again later.There's been an issue with the most recent update Vizio sent out. They're aware of the issues, but for now unfortunately I have to reset my TV to get sound if it's been off for a while. You can try changing the volume as well and sometimes it kicks in. I use an external soundbar via RCA jacks and keep the actual TV volume at 0 but press it down once and the volume kicks in. Also check your sound settings and switch between fixed and variable as sometimes different devices require different settings.
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