“Why does my Camera say “Failed to update video quality, please retry” when I select on 1080p resolution? I bought the 1080p to enjoy seeing our baby as clear as we can, not in 720”
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Hi - We are sorry to hear that you are having issues with the app for the VTech. The 1080 resolution on the app can be achieved only if the parent unit of the VTech RM5764HD is set to off. If you have other questions, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
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