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RJ - The VTech CS5129-26 is a plug and play unit. It will get a dial tone as soon as plugged in on an active line and there is no other settings to change for the unit to work. For more inquiries, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
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