“I have a DS6251-2 system. My second line is not working properly. It rings and line 2 lights up but when I answer I can’t hear the person and they can’t hear me. There is also no dial tone and I can’t make calls out from line 2.”
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Lynn - We are sorry to hear that you are having issues with the VTech DS6251-2. You may need to reset the system by disconnecting the AC power on the telephone base and batteries on the cordless handsets. Wait for 1 minute before reconnecting the AC power and batteries, then test the unit again. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
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