How do you set it up??? null

Hello and thank you for reaching out on how to setup the Wacom Cintiq Pro 24. If you are having issues of connecting all the cables and installing software I'd like to invite you to reach out to us on weekdays between 6 am and 6 pm PST to 855-MY-WACOM. So we can better assist you through this process.

YouTube has a lot of unboxing videos for the Pro 24", I found it useful to watch the ones that showed them opening up the cord compartment at the back of it, setting it up and installing it. If the display is black but it's turned on, you'll probably have to pick a different cord configuration that they have drawn in the technical manual that comes with it. (Mine didn't work with just the C cable, for instance, so I had to use the HDMI and USB cables alongside it.) You don't have to register the device on Wacom's extremely slow website (grr) in order to use it.

Set up for me was very simple. Really just plug and play. Kinda like setting up an additional monitor

“How do you set it up???”

This question is for: Wacom - Cintiq Pro 24 – 23.6” 4K Creative Pen Display - Black

Asked by Idk 4 years ago

Answer This Question

See all questions & answers

Wacom - Cintiq Pro 24 – 23.6” 4K Creative Pen Display - Black-Front_Standard

1-3 of 3 Answers

Hello and thank you for reaching out on how to setup the Wacom Cintiq Pro 24. If you are having issues of connecting all the cables and installing software I'd like to invite you to reach out to us on weekdays between 6 am and 6 pm PST to 855-MY-WACOM. So we can better assist you through this process.
Answered by Wacom 4 years ago
Sorry, there was a problem. Please try again later.
YouTube has a lot of unboxing videos for the Pro 24", I found it useful to watch the ones that showed them opening up the cord compartment at the back of it, setting it up and installing it. If the display is black but it's turned on, you'll probably have to pick a different cord configuration that they have drawn in the technical manual that comes with it. (Mine didn't work with just the C cable, for instance, so I had to use the HDMI and USB cables alongside it.) You don't have to register the device on Wacom's extremely slow website (grr) in order to use it.
Answered by Ykat 3 years ago
Sorry, there was a problem. Please try again later.
Set up for me was very simple. Really just plug and play. Kinda like setting up an additional monitor
Answered by Andre058 3 years ago
Sorry, there was a problem. Please try again later.