A:Answer Please know that our solar charger, if placed in maximum sunlight exposure, can significantly prolong the battery life of your Ring doorbell and eliminate doorbell downtime due to charging. We do recommend that you charge your Ring Doorbell to 100% before installation to ensure maximum charging efficiency.
Please also note that the charging speed varies according to sunlight exposure (direct vs. partial). Therefore, it will charge 1% of the battery every 2 to 5 hours.
Can we also get a picture showing where your solar charger has been placed, just so we can check if there is maximum sunlight exposure? Make sure that your solar charger is pointed toward the sun and not obstructed by other obstacles. Sudden changes in temperature may affect your solar charger’s charging abilities.
Also, we noticed that there was a recent firmware update from Ring that made the doorbell drain more energy. We suggest you to turn off the Snapshot Capturing Function for a better solar charging experience. If you have any more questions or come across any other issues, let us know, we will be happy to help.
Have a great day,
Wasserstein Team