Questions & Answers

Q: QuestionWhat type of camera is this solar panel compatible with?

• A:Answer This solar panel is compatible with the Google Nest Cam Outdoor or Indoor camera.

Q: QuestionWhat is the weight of the solar panel?

• A:Answer The product weight is 4 pounds.

Q: QuestionCan the solar panel be used indoors?

• A:Answer This solar panel can be used both outdoors and indoors.

Q: QuestionWhat are the dimensions of the solar panel?

• A:Answer The solar panel is 9.1 inches high, 11.5 inches long, and 5.91 inches wide.

Q: QuestionHow do you make them work? (Charge the nest camera)

Asked 3 years ago by Anonymous.

• A:Answer When the camera battery is above 70% (and up to 100%), the solar panel will not charge the battery even though it shows "solar". During this period, there is only battery consumption from the camera and no charging current input from the solar panel. The battery % will only be going down due to the operation from the camera, not drain from the solar panel. Can you check again when the camera is down to less than 70% (eg. 50%)? It should be charged up to 70% by the solar panel, then stop charging. But, the number of triggering events will greatly affect the increase of battery % as it will consume alarge current for each event.

  Answered 3 years ago by Wasserstein Team

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Q: QuestionWill it keep my camera recording live 24/7 with subscription?

Asked 3 weeks ago by David.

• A:Answer No, will keep working with out charging but not live feed 24/7.

  Answered 3 weeks ago by Anonymous

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Q: QuestionWill this work with the Nest floodlight cameras?

Asked 2 years ago by Azul.

• A:Answer This will work only with the Nest Cam Outdoor or Indoor Battery versions.

  Answered 2 years ago by Wasserstein Team

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Q: Questionhow long is the cable from the solar to the camera and if the cable comes longer 5ft

Asked 3 years ago by Jo.

• A:Answer It comes with a 13ft (4m) cable.

  Answered 3 years ago by Wasserstein Team

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Q: QuestionI have Wasserstein solar panels for my Arlo Spotlight cameras. The panels are charged but they are not charging the cameras. The cameras are at 75% and 72%. Any suggestions? Thank you!!

Asked 3 years ago by Yorklvr.

• A:Answer Hello, this is only compatible with the Google Nest Cam Outdoor or Indoor, Battery and will not work with the Arlo Spotlight cameras.Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  Answered 3 years ago by Wasserstein Team

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