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Questions & Answers

Page Showing 1-18 of 18 questions
  • QuestionWhat is the amperage of this solar panel?

    • Answer This solar panel has an amperage of 0.4 amperes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is this solar panel mounted?

    • Answer This solar panel comes with a 360-degree wall mount for easy installation and optimal sunlight exposure.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this solar panel work with the Ring Spotlight Cam Pro?

    • Answer No, this solar panel is not compatible with the Ring Spotlight Cam Plus and Spotlight Cam Pro.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the wattage of this solar panel?

    • Answer The solar panel has a wattage of 2 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this panel work with rings camera the panels I got have a dc plug in will not work with my camera

    Asked by Cfmonroy1970.

    • Answer I'm currently using these solar panels for 2 of my Ring battery stick up cameras. They've stayed charged 100% since i put them up!

      Answered by RaeRae

  • QuestionWhat's the warranty on these for parts, labor??

    Asked by InquiringMind411.

    • Answer We offer a 3-month warranty.

      Answered by Wasserstein Team

  • QuestionHow much sunlight do these require daily for trickle charge and does it have to be direct sunlight?

    Asked by HappyGamer.

    • Answer Please ensure you have done the following: 1. Unplug and reinsert the solar panel charging cable. Make sure that the connection is snug tight. 2. Make sure that your solar panel is placed in maximum sunlight exposure and is not obstructed by trees, buildings, or other obstacles. 3. Make sure that your camera is not in temperatures below freezing. For safety reasons, your camera battery cannot charge in temperatures below 32°F (0° C). 4. Keep the battery of your camera at 100% prior to connecting it to the solar panel. Note that the Solar Panel is designed to provide trickle charging to keep your camera battery charged, not to charge your camera battery from low to full. 5. Reduce your camera usage for a day or two and note your camera’s battery level. Heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it, especially with poor sun exposure. Please also note that unlike any other cameras, when using a solar panel, Ring won't show whether it’s charging or not. If there is high traffic, it consumes more power, so you might think it’s not charging at all. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

      Answered by Wasserstein Team

  • QuestionDoes this item comes in white

    Asked by Q.

    • Answer Yes it does. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

      Answered by Wasserstein Team

  • Questionare these waterproof version? can handle 4 seasons?

    Asked by gigi.

    • Answer Yes, it is 100% Weather Resistant. To ensure the safe charging of your outdoor camera, our DC connector cable has a water tight seal around the connection point, making it 100% weather resistant. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

      Answered by Wasserstein Team

  • QuestionCan I put my cameras on my cellphone

    Asked by Anonymous.

    • Answer Yes, you can view your Ring cameras from your cellphone, but just to clarify a couple of things: To View Ring Cameras on Your Phone: Download the Ring app from the App Store (iOS) or Google Play Store (Android). Sign in with your Ring account (or create one if you don’t have it). Once your Ring Spotlight Cam Battery or Ring Stick Up Cam Battery is set up and connected to Wi-Fi, you'll be able to view live video, receive motion alerts, and review recordings (if you have a Ring Protect Plan). About the Wasserstein Solar Panel: The Wasserstein Solar Panel is compatible with both the Ring Spotlight Cam Battery and Ring Stick Up Cam Battery, and helps keep them charged without you needing to take them down to recharge manually. Once it’s connected properly: Your camera will continue working just like before. You’ll still access everything from the Ring app on your phone.

      Answered by Wasserstein Team

  • QuestionDoes this solar panel work with the spotlightcam plus amd pro?

    Asked by Scott.

    • Answer This is only compatible with the Ring Spotlight Camera Battery and Ring Stick Up Camera Battery

      Answered by Wasserstein Team

  • QuestionCan these be mounted flat on a roof to keep them from being so visible?

    Asked by DSW5.

    • Answer Yes it can be. Our unique 360-degree wall mount allows you to easily position your solar charger and ensure that it is placed directly in maximum sunlight exposure.

      Answered by Wasserstein Team

  • QuestionWill these solar panels work with the 1st generator Ring Stick up cameras

    Asked by Whitebread.

    • Answer Yes, the Wasserstein Solar Panel for Ring Spotlight Camera Battery and Ring Stick Up Camera Battery should work with the first-generation Ring Stick Up cameras. This solar panel is designed to be compatible with the Ring Stick Up Camera Battery version, which is the same across different generations

      Answered by Wasserstein Team

  • QuestionHow long is the cord?

    Asked by Coolbreeze.

    • Answer Hello, The cable length is 13.1ft (4m). If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

      Answered by Wasserstein Team

  • QuestionIs there a 3 pack available?

    Asked by Gilbert.

    • Answer Hello, There is no 3pack available. This product is for 2 pack solar panel only. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

      Answered by Wasserstein Team

  • QuestionWill these panels work with the Ring Smart Lighting Solar Flood Light?

    Asked by ILB49.

    • Answer No, it’s for spotlight and stickup cam only.

      Answered by Raja

  • QuestionWill the solar panel for Ring SpotlightCamera Battery and Ring Stick up Camera Battery (2-Pack) work with Ring Doorbells alright?

    Asked by Carlosblanco.

    • Answer That’s how I have set up and they work just fine

      Answered by ARD320

  • QuestionDoes the solar panel work with generation 2 ring system

    Asked by Anonymous.

    • Answer Yes. It works with the newer version Stick Pp and Spotlight Cam. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

      Answered by Wasserstein Team