“No Water with new filter... Says replace with DA29-00020A/B but can only find DA29-0020B, when we put it in we get no water but if we put the old one in we have water. Yet the box says they are compatible. Are they?”
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Hello Carrie, Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water filter as there's no water coming out after changing it, yet the box says the new filter is compatible with your refrigerator. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you. Just click on "Water does not dispense at all" as it has the troubleshooting steps to fix the issue. Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144314226. -Noraina
Sorry, there was a problem. Please try again later.Apparently not. Manufactures push sales not service! Try installing a bypass filter (if it exists) in your frig and use an external filter system. From BBY.
Sorry, there was a problem. Please try again later.I use the "b" filter in my refrigerator and I have no issues. My refrigerator is originally set to take the "a" filter but they no longer make them as far as I know.
Sorry, there was a problem. Please try again later.There are different product codes that are used to describe the same filter with the model number HAF-CIN; DA29-00020A/B and DA29-00020B are the same. When installing the new filter it may take a little longer for the water to run through, but make sure it's locked in place. Once the water does flow through, be sure to dispenser up to 5-6 gallons to bleed air from the lines. - Ms. Samsung
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