Questions & Answers

Q: QuestionWhat kind of water do I need with this distilled? Or regular tap?

Asked 2 years ago by Me.

This question was asked about the related product: Waterpik - Ultra Water Flosser - Black

• A:Answer I use tap. Clean with vinegar and water once a month

  Answered 2 years ago by RobertDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this be plugged into 240 voltage?

Asked 2 years ago by Bob.

This question was asked about the related product: Waterpik - Ultra Water Flosser - Black

• A:Answer No, You will damage the unit.

  Answered 2 years ago by cidc

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this unit be used with a 220V European plugin?

Asked 3 years ago by jgomez.

• A:Answer Yes

  Answered 2 years ago by TomMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan the whitening tablets be used with this waterpik?

Asked 3 years ago by Reddpanda.

• A:Answer Hello Reddpanda - No, the WT-30 Whitening tablets are compatible only with our WF-05 Whitening Professional Water Flosser and the WF-06 Whitening Water Flosser units. If you have any further questions, please contact us at 1-800-525-2774 or email smreviews@waterpik.com for assistance.

  Answered 3 years ago by Joan reid

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this flosser battery operated?

Asked 3 years ago by Marco.

• A:Answer Hi Marco - The Ultra model is not battery-operated and does require an active electrical outlet to power on. If you have any further questions, please reach out to us at 1-800-525-2774 or email smreviews@waterpik.com.

  Answered 3 years ago by Joan reid

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan I clean infection between tooth and gum

Asked 3 years ago by Jim.

• A:Answer yes. It takes out all residues out of your mouth and between the gums. I used a little listerine in the water for freshness.

  Answered 2 years ago by MirthaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI just purchased this and the first time I used it, I noticed water had leaked from the reservoir. It appears to be coming from the black valve. Is this normal?

Asked 3 years ago by Laney.

This question was asked about the related product: Waterpik - Ultra Water Flosser - Green

• A:Answer Hello Laney - We are sorry to hear that your reservoir is leaking. It could be the reservoir valve needs to be secured in the base of the reservoir. If this does not fix the issue you are experiencing, please get in touch with us at 1-800-525-2774, or send an email to smreviews@waterpik.com for assistance. We are here to help!

  Answered 3 years ago by Joan reid

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you add salt to the water in the tank?

Asked 3 years ago by Dust.

• A:Answer No, the sodium buildup from the salty water will clog the machine. Almost like calcium buildup from hard tap water.

  Answered 2 years ago by Clark

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs it meant to be very loud? I bought one a week ago and when I use it, it is extremely loud. It sounds like a construction site when I use it. Is this normal for this product or may I have a faulty one?

Asked 3 years ago by Ben.

• A:Answer I set mine on a washcloth on the countertop. This reduces the noise a lot.

  Answered 2 years ago by CidC

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs is it possibile to by Waterpik with EU plug, type C?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Waterpik - Ultra Water Flosser - Blue

• A:Answer Hello - This model is compatible with 120v, 60hz only and is not global voltage. When purchased in North America, it is meant for use in North America only. Even with the use of a converter, as a converter will only convert voltage and not the hertz. Do not plug the device into a voltage system that is different than what is stated on the product. Doing so will damage the unit and void our manufacturer's warranty. If you have additional questions, please contact us at 1-800-525-2774 or email smreviews@waterpik.com.

  Answered 4 years ago by Joan reid

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am sensitive to cold. Does this need cold water or can I put any temp water?

Asked 4 years ago by Unknown.

• A:Answer You have control over what water temperature when you fill the tank. I fill it with warm water.

  Answered 3 years ago by 123breathVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the power source?

Asked 4 years ago by Vasily.

• A:Answer 240 voltage and chargeable battery

  Answered 2 years ago by TomMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI need the implant denture tip and I haven't found it yet on the site. I was told it cost $9.99 in addition to the the waterpic water flosser. Can I get directions to order that additional accessory at the same time as my flosser.

Asked 4 years ago by Implantdenturetiplady.

• A:Answer There is one of these included with the machine when you buy it.

  Answered 4 years ago by CHRYSLERVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the water take be washed in dishwasher, top shelf? Thank you

Asked 5 years ago by Sandi.

• A:Answer Hello Sandi - Yes, the reservoir is top-rack dishwasher safe. Just remember to turn the heated dry cycle off. Here is more information regarding cleaning your water flosser. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/

  Answered 5 years ago by Joan reid

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHey I was wondering what's the difference between this model and the WP-862 for 99 also from best buy. Which one is better? Also is this compatible with the cleaning tablets?

Asked 5 years ago by Alt24.

This question was asked about the related product: Waterpik - Ultra Water Flosser - Black

• A:Answer Don’t really know...I’ve been using this model for many years...water to 2/3, mouth wash to about 7/8 rest hydrogen peroxide. Not a dentist or anything so don’t take this as researched or recommended, but it works for me.

  Answered 5 years ago by WicketofBriarTown

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the length of the water hose?

Asked 5 years ago by BE.

• A:Answer mine is cowled and extends 3 feet

  Answered 2 years ago by TomMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I use the whitner tablets in the ultra water flosser W100?

Asked 5 years ago by Ally.

This question was asked about the related product: Waterpik - Ultra Water Flosser - Black

• A:Answer I am not 100% sure. I did assume so. I have been curious about where I can buy some whitening tabs for myself to try with my water flosser...I'll get back to this later after I review the detailed instructions closely to be sure I am not assuming wrong. I haven't tried whitening tablets myself yet since I have got to find some to buy first. I use very potent mouth wash in mine tho. It works fine. Aside from the seal of the outlet hole leaking a bit much when I fill the water tank. I don't know if the mouth wash maybe caused that or if it leaks anyway. I will check to see if the instructions say anything about using whitening tablets or not.

  Answered 5 years ago by Breanna

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat do you do when it just stops working, nothing happens when you turn it on

Asked 5 years ago by tooth.

• A:Answer The unit has a timer that stops the waterpik after 2 minutes. But, that resets when you turn it off and back on. Since yours doesn't, check that the plug is making good contact in the electrical outlet and you have power to the socket. It's possible you tripped your home's gfci breaker protecting the bathroom. If so, the breaker will need to be reset. If you have power to the outlet and the plug is making good contact, the waterpik is likely defective.

  Answered 5 years ago by Bob73Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes Product Come With Six cleaning heads?

Asked 5 years ago by BobGlic.

• A:Answer Yes

  Answered 5 years ago by Ammajo59Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)