“I just purchased this and the first time I used it, I noticed water had leaked from the reservoir. It appears to be coming from the black valve. Is this normal?”
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Hello Laney - We are sorry to hear that your reservoir is leaking. It could be the reservoir valve needs to be secured in the base of the reservoir. If this does not fix the issue you are experiencing, please get in touch with us at 1-800-525-2774, or send an email to [email protected] for assistance. We are here to help!
Sorry, there was a problem. Please try again later.I don’t think so. Make sure all the parts are secure - if they are, I’d return/exchange it as damaged.
Sorry, there was a problem. Please try again later.No it's not normal. Mine doesnt leak. You might consider an exchange or refund
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