“what do you do when it just stops working, nothing happens when you turn it on”
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The unit has a timer that stops the waterpik after 2 minutes. But, that resets when you turn it off and back on. Since yours doesn't, check that the plug is making good contact in the electrical outlet and you have power to the socket. It's possible you tripped your home's gfci breaker protecting the bathroom. If so, the breaker will need to be reset. If you have power to the outlet and the plug is making good contact, the waterpik is likely defective.
Sorry, there was a problem. Please try again later.We sincerely apologize for the difficulty you have encountered. The unit carries a full three-year warranty. We would like to get more information about the issue and open a warranty claim if necessary. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
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