“I bought one of these external hardrives and have tried to format it on my PS5 It never rconized it or showed up on my PS5 storage option. I tried another USB and even the usb-c in front. Then hooked it up to my computer to format it and doesnt read it?”
Answer This Question
1-2 of 2 Answers
Hello, We recommend you try connecting the drive to another computer using a different USB cable. If the drive was recently purchased you can return it to the place of purchase. If the issue persists then you can open a ticket with detailed issue and error screenshots at the given link: https://support-en.wd.com/app/askweb/session/ -Need Help? Please see our "'Contact Us" page for information.
Sorry, there was a problem. Please try again later.Simple with my PS5. Very easy to use, holds 8tb, which will probably never use that much. Great external drive for money. I would take it back, you must have got a lemon. There’s always a bad product in every item made. Mine has been flawless and would recommend everyone getting this one. Great name and great price compared to others. Also has an internal fan to keep it cool.
Sorry, there was a problem. Please try again later.
