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Page Showing 161-180 of 728 questions
  • QuestionCan I transfer my cell photos to this drive?

    Asked by Anonymous.

    • Answer Two step process. You would have to transfer photos to a laptop or PC first, then simply copy them to the drive (while it is plugged into the computer).

      Answered by Anonymous

  • QuestionCan I air drop a music file from my iPhone to this device?

    Asked by Ken.

    • Answer Hello Ken, Please let us confirm that WD Easystore is a plug and play device which designed for windows and mac operating system. Therefore, we recommend you to move the data from phone to computer or vice versa using your computer. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf - Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this be able to hold and run my PC games?

    Asked by Bdoll.

    • Answer Hold only

      Answered by 1TBPortableHDD

  • QuestionCan I connect this to my Samsung phone?

    Asked by Christine.

    • Answer Hello Christine, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device designed and tested for Windows & macOS. It has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. We have not tested the drive with mobile devices, so we recommend you to move the data from phone to Drive using your computer. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWhat is the writing/reading speed of this external drive?

    Asked by Billy.

    • Answer Hello Billy, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible and comes with USB 3.0 Type-A​​​​​​​ Interface. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with a MacBook Pro Sierra that is Version 12.12.6. I was told by Apple that it must be compatible with the Sierra

    Asked by Ariam.

    • Answer Hello, Please be informed that the WD Easystore Portable drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 .In order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/20821 .Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it.-Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I use this to store images from my iPhone to this device? I have like 25,000 photos and wants to store them someplace other than my phone. My laptop won’t accept that many photos.

    Asked by Anonymous.

    • Answer Hello, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. You can move the data from phone to drive using your computer. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWill this work on Chrome notebook?

    Asked by CB.

    • Answer Hi CB, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. To know more about the drive, refer link- http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I purchase a replacement cable in the same length? I am past the warranty. It appears to be USB a to USB micro b and about 14 inches long.

    Asked by kelly.

    • Answer Hello kelly, We would request you to purchase the cable from the third party websites or near by your store as the drive is out of warranty as informed by you. -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I download files from my MAC to this hard drive and then upload them to my PC laptop?

    Asked by Stuckinde.

    • Answer Hello Stuckinde, Please be informed that the WD Easystore External drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 .In order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/20821 .Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it.-Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I use this to download shows off my dish dvr hopper to watch with my wally when camping?

    Asked by Sadiecat.

    • Answer Hello Sadiecat ,Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible and comes with USB 3.0 Type-A​​​​​​​ Interface. We recommend you to please contact your host device vendor support to check whether the drive will support. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill it work with a ps5

    Asked by Anthony.

    • Answer Works on PS4 and Xbox series so as long as it it formatted when it’s connected there is no reason it wouldn’t work on ps5

      Answered by James

  • QuestionWill it work for Xbox 1

    Asked by Anonymous.

    • Answer Hello, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. Please check with the manufacturer vendor whether the WD drive will fit and support the host device. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes this product (WD Easystore) come with the necessary cable (sku 6471832) or not ? I would order together if not. I am attaching to an iMac 2013 with USB and Thunderbolt ports.

    Asked by RickyR.

    • Answer Hello RickyR, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive ships along with a USB 3.0 cable​​​​​​​ and uses USB 3.0 Type-A interface. For more info on the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with a MacBook Air M1 2020 Laptop?

    Asked by BSutt.

    • Answer Hello BSutt, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. Please check with the manufacturer vendor whether the WD drive will fit and support the host device. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionHow fast is the transfer speed?

    Asked by Amin.

    • Answer Hello Amin, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive ships along with a USB 3.0 cable​​​​​​​ and uses USB 3.0 Type-A interface. For more info on the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWhat is the RPM and MB read per second? I would love to know.

    Asked by Anonymous.

    • Answer Hello, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device and has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. The drive is designed and test for Windows and Mac computers. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI understand that this drive works for both windows and Mac however, I have files on an old pc that I want to save and new ones on a Mac as well. Would it work on both at the same time or after it is reformatted on the Mac it would not work on the PC?

    Asked by Mario.

    • Answer Hello Mario, Please be informed that the WD Easystore External drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 .In order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/20821 .Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it.-Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this be decent for gaming will the FPS and loading times be affected by a lot

    Asked by gaming.

    • Answer Hello, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device and has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. The drive is designed and test for Windows and Mac computers. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with intel celeron

    Asked by James.

    • Answer Hello James, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. Please check with the PC/Laptop vendor whether the WD drive will fit and support the host device. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team