“Can you retrieve data from WD easystore that stopped working”

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• Hello RickeyD, Western Digital does not have any in-house data recovery service in order to recover the files from the affected/non-functional hard drives. You may need to contact a Data Recovery company to recover the data. If there are no backups or second copy of the data on an different device or location and data recovery is required, please contact one of our Data Recovery Partners or refer to link : https://www.westerndigital.com/support/store/warranty-services/data-recovery -Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 2 years ago

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