“I just received the following product. It did not come with any type of cable or adapter. Please advise: WD - Easystore 5TB External USB 3.0 Portable Hard Drive - Black”

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• There should have been an adapter cable in the package. Contact you local Best Buy and insist that they provide one.

  Answered by Bonnie 5 years ago

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• All of the WD - Easystore drives I have purchased came with a cable.

  Answered by Rick 5 years ago

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• Yes, it should have come with a USB cable. It does not come with nor does it require a Power Adapter for operation.

  Answered by HappyCustomer 5 years ago

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• Would highly recommend contacting customer support. Your external absolutely should have a cable. I would start with BestBuy and then go to WD if directed to do so.

  Answered by GeoffT 5 years ago

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