“I forgot my password and my laptop says I need a usb to reset it. What kind do I need for that”

Asked by Ace 4 years ago

1-1 of 1 Answer

Hello,Unfortunately there is no way to reset the password. In order to use the drive we recommend you to format the drive and this process is a data destructive.So if there is a crucial data on it so please contact the data recovery organization to recover your data before the format.Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team 4 years ago
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