“Can this also perform off-site backups of the contents to a backup service like Carbonite?”
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Hello, Please be informed that to perform backup on my cloud EX2 ultra, you could use acronis true image for Western Digital and download it from the WD support website. We would like to inform you that you can also use third party softwares, please refer to the link mentioned below: My Cloud OS 5: Configure as a Third Party Software Backup Target-https://support-en.wd.com/app/answers/detailweb/a_id/29513/initiator/user .To know more about the drive please refer to the mentioned link :https://bit.ly/37nX3px. Need Help? Please see our "'Contact Us" page for information.
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