“Is the quality of picture from my phone the same quality on the mycloud or is the resolution decreased?”
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No resolution lost!
Sorry, there was a problem. Please try again later.Hello, Please be informed that we would request you to please wait and let the my cloud device process the picture. However if you see any difference. We would request you to please attach a screenshot of the picture from phone and my cloud device and open a support ticket with brief query and screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ so that we can provide you the best customer support. -Need Help? Please see our "'Contact Us" page for information.
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