“Makes a very loud clicking. Like click-click-click-click-click. And nothing happens. Sounds like a very loud clock clicking every second. Second time using this. How do I get my data off? Last one got corrupt and lost all data. I don't trust this brand.”

Asked by Peter 5 years ago

1-2 of 2 Answers

it sounds like the drive failed out of the box. Mine is totally silent and seems to work fine. I tested mine before I loaded anything important. can you not load the data back onto your computer. I have not had any luck with the Geek people , but go back to the store. Sorry I can not help but after spending three weeks trying to get back important data from Dropbox I am hating computers.
Answered by drive 5 years ago
Sorry, there was a problem. Please try again later.
Hi Peter, Please run diagnostics using WD Drive Utilities to determine the health status of the drive. https://support-en.wd.com/app/answers/detail/a_id/13880 Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team 5 years ago
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