Questions & Answers

Q: QuestionWhy is this hard drive suitable for 24/7 operation?

• A:Answer With a Mean Time Between Failures (MTBF) rating of up to 1 million hours, this hard drive is engineered to handle continuous operation, making it ideal for always-on NAS systems.

Q: QuestionWhat is the maximum data transfer rate of this hard drive?

• A:Answer The maximum data transfer rate for this hard drive is 175 megabytes per second.

Q: QuestionWhat type of businesses would benefit from using this hard drive?

• A:Answer This hard drive is well-suited for small to medium-sized businesses that need to store, protect, and share a growing amount of data among multiple users.

Q: QuestionWhat is the cache buffer size of this hard drive?

• A:Answer This hard drive has a cache buffer size of 256 megabytes.

Q: QuestionHow does the 3D Active Balance Plus technology benefit this hard drive?

• A:Answer 3D Active Balance Plus technology enhances the drive's performance and reliability by improving its balance control, which minimizes vibrations and noise.

Q: QuestionIs it SMR?

Asked 2 years ago by WhensDinner.

• A:Answer No, it is Conventional Magnetic Recording. See this snipit from WD. Here’s a breakdown of our products for NAS use-cases: • Our current device-managed shingled magnetic recording (DMSMR) (2TB, 3TB, 4TB, and 6TB) WD Red series will be the choice for the majority of NAS owners whose demands are lighter SOHO workloads. • WD Red Plus is the new name for conventional magnetic recording (CMR)-based NAS drives in the WD Red family, including all capacities from 1TB to 14TB. These will be the choice for those whose applications require more write-intensive SMB workloads such as ZFS. WD Red Plus in 2TB, 3TB, 4TB and 6TB capacities will be available soon. • Our WD Red Pro (CMR 2TB to 18TB) series for the highest-intensity usage remains the same.

  Answered 2 years ago by LansharkVerified Purchase

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Q: QuestionWhat's Best Buy's warranty for this item? We want to know the time that we have to test the device and make sure that it's functioning properly. with no noise, etc. We are not asking for Manufacturer Warranty. Thanks

Asked 2 months ago by Warranty.

• A:Answer Hi, Please be informed that the return and refund is determined by the place of purchase. In this case, we recommend reaching out to Best Buy directly, as they will be able to assist you with their return policy. Please note that Western Digital Kitfox assists with WD drive testing, temperature monitoring, and health checks. please refer to the mentioned link to Download, Install, Test Drive and Erase Using Western Digital Kitfox: https://support-en.wd.com/app/answers/detailweb/a_id/51537/

  Answered 2 months ago by Western Digital Team

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Q: QuestionWhy would you not disclose the rotational speed of the disk?!? How fast does it spin - 5400 or 7200 rpm?!?

Asked 2 years ago by bleepzter.

• A:Answer It's a 5400 RPM drive. My use of a NAS is primarily archival, so I'm more interested in reliability rather than speed.

  Answered 2 years ago by FrequentravelerVerified Purchase

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