“Is the Best Buy CD 'Antivirus' product returnable if opened but not installed? I just bought it yesterday, but would like to instead renew online my 'Internet Security Plus' product.”
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Hi Anon - Best Buy Assurance handles their own return policy and I think they have a no-return policy for any opened software. Please call Best Buy Assurance to see what they can do and update me with an email at [email protected] and I'll see if I can do anything on our end. Best Buy Assurance: 1.800.433.5778 Mike R Webroot Community Team
Sorry, there was a problem. Please try again later.No, once software is opened, it can be exchanged for the same software, but not returned. Best Buy Mobile and Connectivity Specialist, Kraig
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