“How do you factory reset I just got it today and it's not responding”

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• It only works on 2.4 Ghz internet connection. usually a cell phone hot spot.

  Answered by RonaldC 2 years ago

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• Mine froze while I was playing it and unplugging and plugging it back in got it working again. There is an option in settings to perform a factory reset but you need to be able to navigate there. If it is completely non-responsive I’d recommend returning it.

  Answered by JimB 2 years ago

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