“We have had the unit for 8 days - now the door plunger that kicks the door open with the auto button is deployed and won’t retract. The door will no longer closes because of this. Any ideas???”
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Did you get a solution to this? I am having the same issue. Please let me know gabehumbert at gmail dot com Thanks!
Sorry, there was a problem. Please try again later.I have had the same problem. I tried unplugging the unit and just letting it sit for 10 minutes. After 10 minutes, I was able to shut the door. However, if I press the "open" button again, the door plunger will deploy again and will not retract. I have to unplug it again for ten minutes and then ALWAYS open the door manually. The "open" button is not working as it should. Very disappointing as I have only owned this microwave for 9 and 1/2 months and have treated it very gently.
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