“I currently own the WHM31017FS microwave. Something wont allow the door to latch thereby not allowing the microwave to work. Is this an easy fix? Also, if I have to purchase a new one (WHM31017HS), would I need to replace the plate on the wall?”

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• Sorry, this microwave was a gift for someone else.

  Answered by Alice 3 years ago

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• Hello Joedaytona! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered by WhirlpoolTeam 4 years ago

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