Questions & Answers

Q: QuestionDoes this have a 90-degree hinge door so that I can mount it up against cabinetry?

Asked 3 years ago by NHB5.

• A:Answer Hello NHB5, no, this model does not have a 90 degree door hinge.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWe have broken WMH 31017FS0. What is best unit to replace it with? Especially as to size. And can we use same mounting bracket ? Do you install? And what cost Thank you

Asked 3 years ago by Barb.

• A:Answer Hi Barb, there is not any other Microwave that replaces this current unit. We do apologize.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat kind of bulb do you use in the lower light illuminating the range below? Can it be LED? Also is the switch for the light on the bottom as well? or front panel

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello! The part you are needing is 8206232A. There is no LED available for this model. The switch is located on the front panel.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionCan this unit be used as a traditional countertop microwave? If yes, what modifications need to be made?

Asked 3 years ago by tamarab.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello tamarab, this model cannot be used as a countertop microwave. We can only recommend this model be installed per the Installation Instructions for proper use of the appliance. Thank you for your inquiry on our Whirlpool appliances.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionwhere do you find code number for food when nit sys senter code number of food

Asked 3 years ago by Anonymous.

• A:Answer You have to look it up online. I entered “reheating codes for Whirlpool microwave.” The codes do not include a dinner plate setting.

  Answered 3 years ago by JudyR

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Q: QuestionWhat is the light bulb size for underneath this microwave?

Asked 3 years ago by Yardbird81.

• A:Answer Hi Yardbird81, the light bulb is 8206232. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the word “microwave” start with the letter “m”?

Asked 3 years ago by Petie.

• A:Answer Yes

  Answered 3 years ago by Dorthee

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Q: QuestionDoes mod WMH31017HZ have lighted control panel?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello! No, this Microwave does not have a lighted control panel. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionHow do I turn off beeper for timer?

Asked 3 years ago by Diana.

• A:Answer Hello Diana, Programming tones and signals. Programming tones may be turned off, or all tones (including end-of-function signals) may be turned off. To turn off programming tones, touch and hold number keypad “1” for about 3 seconds, until a confirmation tone sounds. Repeat to turn back on programming tones. To turn off all tones, touch and hold number keypad “2” for about 3 seconds, until a confirmation tone sounds. Repeat to turn back on all tones. Thank you for your inquiry on our Whirlpool appliances.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI currently have defective microwave model GMH3174XVS-0. Will the newer Whirlpool over the range 1.7 cu ft and 1.9 cu ft in mounting bracket in place?

Asked 3 years ago by Weeze.

• A:Answer Hello Weeze, we recommend using the mounting bracket that comes with the new appliance. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI need to know the outside dimensions To see if it will fit in the existing cabinet

Asked 3 years ago by Eg.

• A:Answer Hello Eg, the dimensions of this microwave are Depth 15 9/16", Height 17 1/8", and Width 29 15/16. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the wattage for Model WMH31017HB07

Asked 3 years ago by marty.

• A:Answer Hello, marty, the wattage for this model is 1,920. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWe want a "over the range microwave of either 700 or 800 Watts. Is this Whirlpool that low. 1000 watts causes a circuit to blow in the house if another appliance is being used at the same time.

Asked 3 years ago by Johann.

• A:Answer Hello Johann, this Microwave is 1000 cooking watts. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you turn the noisy vent off when cooking?? I had a wonderful Whirlpool microwave that died after 22 years. This wretched piece of junk makes it impossible to carry on a conversation when something is cooking in the microwave. Disgusting.

Asked 3 years ago by Noisyvent.

• A:Answer Hello! The vent will come on automatically if the controls get to warm. This is a safety feature. Thank you for your inquiry on our Whirlpool appliances.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDepth of 15 9/16" ... does this include door handle? If includes door handle what is the depth without door handle. If 15 9/16" does not include door handle will stick out too far. Thanks

Asked 3 years ago by TT.

• A:Answer Measurement does not include handle

  Answered 3 years ago by JosephVerified Purchase

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Q: QuestionWhere do I find the food item number codes?

Asked 3 years ago by JAC1.

• A:Answer Hello JAC1, the numbers for this model will be located on a small sticker on the inside cavity of your Microwave. We hope this info helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionHow loud are the fans? That is a big issue with me. I want to be able to hear over it. The one I have now is horrible.

Asked 3 years ago by Ctumm.

• A:Answer Thank you for sharing your insights with us, Ctumm. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionCan I install my over the range microwave (model# wmh31017fs-0) as an in cabinet built in?

Asked 3 years ago by Overrange.

• A:Answer Yes, it's designed for that

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhirlpool microwave WHM31017AS 0 Clicks several times and then it shuts off

Asked 3 years ago by Bill.

• A:Answer Hello Bill! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
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