A:AnswerHello MrsKu, Grease filters are on the underside of microwave oven. Clean monthly. The charcoal filter is behind the vent grille at the top front of the microwave oven. The charcoal filter cannot be cleaned and should be replaced about every 6 months. We hope this helps.
A:AnswerHello Anne. This Whirlpool® Microwave can be mounted above gas or electric cooking products. Please visit https://bit.ly/3FeoIFW for more information. There is a Trim Kit available and the part number is 8171339.
A:AnswerHello dianne! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 866-698-2538. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
A:AnswerHello Cbrad! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerHello! Please see the link for the Installation Instructions. This will advise what is provided for proper installation of this model. https://bit.ly/3r4z2eb We hope this helps.
A:AnswerNo. You have to enter 1:00 or 2:00, but it has a 30 sec express button that u hit once for 30 sec, twice for 60 seconds and so on…..you won’t have to enter the minutes.
A:AnswerHello Susan. Thank you for your inquiry. Please refer to the installation guide at the following link to see if the installation is compatible: https://bit.ly/3JnuZ3m We hope this helps!