A:AnswerHello Nik! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:AnswerDick, we recommend installing the Microwave per the Installation Instructions using the mounting bracket that accompanies the Microwave. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:AnswerHi Judy, the Installation Instructions says that there should be 30 inches from the top of the cooktop to the bottom of the cabinet you intend to mount the unit under.
A:AnswerSarahDavid, we are sorry to hear this. The mounting plate should be behind the microwave. If you did not receive the mounting plate, please email us at [email protected] with your name, number, address, model and serial number of the appliance. We look forward to your reply.
A:AnswerHi Jackie, if you are still having concerns with your Microwave, you are welcomed to reach out to our representatives at 800-253-1301 Monday - Friday 8-8 PM EST for further assistance.
A:AnswerCarlos, we recommend going through the Installation Instruction which we have provided to you. The link is below. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
http://bit.ly/2gamEVb
A:AnswerHi Mike, unfortunately since we do not manufacture Frigidaire we are unable to tell you what there installation requirements are. However, if you use the link provided below, you can use the installation instructions from our model to assess whether or not it will work for your space. We hope this helps! http://bit.ly/2tWWee2
A:AnswerHi,
you can try cutting the power to the unit for 2 full minutes and then restore. This resets the control and will hopeful clear whatever error you are experiencing. We hope this helps!
A:AnswerHi Nicole, the venting type is exterior or recirculating. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!